About Me

Welcome !!!

I am a French/English Translator & Tech Support Specialist

 

A native French speaker fluent in English, I bring a deep appreciation and understanding of both languages and cultures to every project. With many years of experience in translation and customer service, I have honed my ability to deliver accurate, context-sensitive translations and superior customer support. Whether translating documents, localizing websites or assisting customers, my aim is always to provide a reliable, high-quality service that meets the needs of every customer.

 

My career path

After graduating in Bachelor in Computer Applications, I started by writing programming scripts and developing applications.

During the COVID period, I discovered my passion for translation and customer support by helping a friend with a project for a mobile games company. This experience opened up a new career path for me, and since then I've been focusing on linguistic communication and customer service.

 

What motivates me?

I'm passionate about bridging the gaps between people through language, and ensuring that every message - written or spoken - resonates with its audience.

 

In my free time, I enjoy exploring new knowledge, immersing myself in video games, and diving back into learning something new. Curiosity drives me forward, and I’m always looking for ways to grow and improve.

 

Contact Me
Facebook Twitter Linkedin

My Services

I offer a range of services to meet your bilingual communication needs. Being a native French speaker with many years of study and living in an English speaking country, I’m fully bilingual and specialize in French-English translation (Vice versa) and transcription, ensuring your message is accurately conveyed.

Translation / Transcription

Proofreading

Technical Support

  • Offering accurate translations that respect cultural context and convey meaning seamlessly
  • Delivering precise transcription in multiple languages, converting audio recordings into accurately written documents.
  • Translating and transcribing technical, legal, or business content with precision and clarity.
  • Thorough Language Review: Correcting grammar, spelling, and punctuation for flawless communication
  • Consistency and Clarity: Ensuring tone, style, and formatting are consistent for a seamless flow.
  • Attention to Detail: Spotting inconsistencies and errors to enhance the overall quality of your content.
  • Troubleshooting & Problem Solving: Diagnosing and resolving technical issues to minimize downtime.
  • Providing remote technical support through email, CRM, or online chat.
  • User Training and Support: Helping clients master new systems, software, and tools to boost performance and productivity.
Contact Me

Swiss Army Tool

In addition to my expertise in Translation and Technical Support, I have developed a wide range of complementary skills that empower me to adapt to various challenges and deliver exceptional results. Discover the additional abilities that set me apart.

02

IT Support

02

Web App designing

02

Prompt Engineer

02

Web Hosting

02

WordPress

02

Microsoft Azure

FAQ

What Languages do you specialize in for Translation?
I specialize in translating between French and English. As a native French speaker fluent in English, I ensure accurate and culturally sensitive translations.
What types of documents or content do you typically translate?
I handle a wide range of documents, including business correspondence, technical manuals, websites, marketing materials, and creative content.
How do you ensure the quality and accuracy of your translation?>
I follow a rigorous process that includes research, translation, and thorough proofreading. I also use specialized translation tools to maintain consistency and accuracy.
Do you offer Localization services for websites or Apps?
Yes, I offer localization services to adapt content for specific audiences, ensuring that websites and apps resonate with users in different regions.
What Experience do you have in providing Customer Service or Technical Support?
I have several years of experience in Customer Service or Technical Support, assisting users with software, applications, and general troubleshooting.
How do you handle challenging or frustrated customers?
I remain calm, empathetic, and solution-focused. My goal is to address their concerns promptly and professionally.
Are you available for Freelance or Full-time roles?
Yes, I am open to both freelance and full-time opportunities, depending on the nature of the role.
What inspired you to pursue careers in Translation and Technical Support?
My passion for languages and technology drove me to pursue careers that combine both. Helping people connect and solve problems is deeply rewarding for me.
How can potential clients or employers get in touch with you?
You can contact me via email or through my [Contact Me] page.
I’m also available on LinkedIn.